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Bluetooth Pairing & Communication
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For live technical assistance please call 1(616) 604-4449 Monday-Friday, 11am-4pm EST.
How do I enable Bluetooth® on my Windows 8 PC?
 
  1. Open the task bar (quick keys = Windows Key + c)
  2. Click on "Settings"
  3. Click on "Change PC Settings"
  4. In the drop down list (left side of the screen) click on "Wireless"
  5. In the window on the right, under "wireless devices" you can enable or disable Bluetooth® devices by clicking on the on / off slider.
My Windows PC needs a Bluetooth® driver, where do I get it?
  Click the links below for access to Windows PC Bluetooth® driver downloads

  1. Broadcom
  2. official-drivers.com
Miccus does not endorse any specific driver, and it is up to the individual to determine what the best option is for their particular need and circumstance.
What's the difference between a Bluetooth® "pairing" and Bluetooth "connection"?
  A Bluetooth® pairing is the process by which a Bluetooth® transmitter and a Bluetooth® receiver negotiate a relationship with each other. Sometimes this requires the exchange of a passkey between a transmitter and receiver (a passkey is typically only required by smartphones and tablets). The end result of a Bluetooth® pairing is a Bluetooth® connection. A Bluetooth® connection is made when a Bluetooth® transmitter and a Bluetooth® receiver are paired, see each other, and are sending audio one to the other. Once a Bluetooth® device has been paired to another Bluetooth® device, pairing is often no longer required. Each subsequent time the paired Bluetooth® devices are used together, they will connect automatically without need for the pairing process. Simply power the paired devices on, and they will automatically re-connect to each other.
What is Bluetooth pairing (sometimes referred to as bonding) process?
  Pairing is the process by which a link is established between Bluetooth devices. In most cases, once paired, devices will automatically "remember" one another during subsequent uses. All Bluetooth devices require an initial "pairing" before their first use. Depending on the device, the paring process can take between ten seconds and several minutes. Miccus products include LED indicator lights that signal when successful pairing has occurred.
How do I know that a pairing connection has been established?
  The Bluetooth signal LED light on Miccus devices will blink red and blue rapidly when in pairing mode. Once pairing has occurred, the LED will pulse slowly, indicting a Bluetooth connection.
What are the maximum number of "pairings" per device?
  For Bluetooth® transmitters and receivers with internal batteries, pairing information can be registered for up to eight Bluetooth devices total. If a new device is added exceeding the limit of eight, the oldest pairing will be replaced by the newest pairing. (Also see "What's the difference between a Bluetooth® "pairing" and Bluetooth "connection?".)
Can I connect to more than one Bluetooth device at the same time?
  The Miccus Bluetooth products support the A2DP stereo music profile. When broadcasting stereo music over Bluetooth, 1 device is the content transmitter and 1 device is the content receiver. It is not possible to pair 2 transmitters to 1 receiver or 1 transmitter to 2 receiving devices. This is due to a limitation of the Bluetooth music spec.
Is it necessary to pair devices with each use?
 
Pairing is only required when connecting two devices for the first time; once paired, devices should recognize each other automatically during subsequent connections.
You will have to complete the pairing process again if pairing information is deleted or becomes corrupted. This can happen under the following circumstances:
  • Pairing information is deleted after device maintenance
  • The unit has been paired with nine or more devices
If a device you have already paired cannot be connected, pair the device again.

Why is my Bluetooth connection dropping?
 
There are several factors that could be leading to a dropped Bluetooth connection:
  • Ensure that you are wearing or positioning the accessory in the appropriate way. If the current location continues to result in a dropped connection, try changing the position of the device. Check your user guide for complete details on proper positioning.
  • If you have the device in your pocket or bag, an alternative mode of transportation is to use a carry case or arm band to prevent dropped connections.
  • Ensure that the transmitter and receiver are fully charged. Poor battery life on either could impact performance and cause a dropped connection.
  • If you are using the device indoors, other wireless equipment, such as wireless internet, cordless phones or monitors that operate on the 2.45 GHZ frequency may cause interference and contribute to a dropped connection.
  • If you are using the device outdoors, the Bluetooth signal may be affected by environmental conditions.
  • Keep metal objects, such as keys or coins, away from the device and accessory to avoid interference.
  • If none of the above corrects the issue, attempt to delete the current Bluetooth partnership and reconnect the Bluetooth accessory. Please see your manufacturer's instruction manual for how to delete the existing Bluetooth partnership.
Why does my audio skip or change playback speed with Bluetooth?
 
The sound may skip or the playback speed may change if a device that generates electromagnetic radiation is nearby. The following are some examples of devices that generate electromagnetic radiation:
  • wireless LANs
  • microwave ovens
  • other Bluetooth devices
Solutions to your problem may include one or both of the following:
  1. Make sure your devices are charged and within operating range.
  2. Move away from any sources generating electromagnetic radiation to avoid communication interference between Bluetooth devices.