Find quick answers to your questions by category below...
About Miccus Home RTX Mini
How do I perform a factory reset on the Home RTX Mini?
I'm having a difficult time seeing the indicator lights, is something wrong with my Home RTX Mini?
I'm using my Home RTX Mini in transmit mode, and it is connected with an optical audio source but I'm not hearing any audio. Why?
My bluetooth headphones feature the APT-X Low Latency codec, but I tried them with the Miccus Home RTX Mini and I'm still experiencing lip sync delay.
What digital communication protocol(s) does the Miccus Home RTX Mini support?
What is aptX Low Latency?
When I turn the RTX Mini on, the blue "M" flashes, but it doesn't pair with my headphones.
About the Miccus® Xtreme 7 Antenna
The Miccus® Xtreme 7 antenna doesn't look like it lines up with the hole surrounding the Home TX Pro's antenna connector. Can I still connect the Xtreme 7 antenna for use?
About Bluetooth
Do Miccus Bluetooth devices require a pass code for use?
What is a Bluetooth codec and why is it important?
What is Bluetooth?
What is a Bluetooth profile?
What are the working ranges of Bluetooth wireless devices?
Are different brands of Bluetooth products compatible?
Which operating systems are compatible with Bluetooth?
What is my Bluetooth Passcode?
Bluetooth Pairing & Communication
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Contact Via Phone
How do I enable Bluetooth® on my Windows 8 PC?
My Windows PC needs a Bluetooth® driver, where do I get it?
What's the difference between a Bluetooth® "pairing" and Bluetooth "connection"?
What is Bluetooth pairing (sometimes referred to as bonding) process?
How do I know that a pairing connection has been established?
What are the maximum number of "pairings" per device?
Can I connect to more than one Bluetooth device at the same time?
Is it necessary to pair devices with each use?
Why is my Bluetooth connection dropping?
Why does my audio skip or change playback speed with Bluetooth?
About Miccus® Mini-jack RX
After powering off my mobile device, the Mini-jack RX forgets the pairing.
ATTENTION: Connecting the audio adapter or cable to the Mini-jack RX.
Before first use, the Mini-jack RX must be fully charged.
Can the mini-jack pair with two devices at once?
How long does the Mini-jack TX/RX take to charge?
I have an Samsung (Android OS) phone; my Mini-jack RX will not connect.
My Mini-jack RX won't turn on, or it appears to be frozen.
When charging my Mini-jack RX the indicator light stays lit, even after a full charge. Is my Mini-jack RX defective?
About Miccus® Mini-jack TX
Before first use, the Mini-jack TX must be fully charged.
Is the Mini-jack TX safe to use around secure computer networks?
When charging my Mini-jack TX the indicator light stays lit, even after a full charge. Is my Mini-jack TX defective?
Why is it my Mini-jack TX is streaming audio to only one side of my headphones?
How come the Mini-jack TX is not pairing with my phone?
My TX Mini-jack won't turn on, or it appears to be frozen.
Can the mini-jack pair with two devices at once?
How long does the Mini-jack TX/RX take to charge?
About Miccus® Home RTX
Can I pair two Home RTX units with each other?
How come I have trouble powering off my Home RTX in TX (transmit) mode?
How do I pair my Home RTX with a Bluetooth® receiving device?
How do I pair my Home RTX with a Bluetooth® transmitting device?
How do I pair two Home RTX units with each other?
How long do I need to wait before the Miccus Home RTX sees my device and completes a pairing?
How long does it take for the RTX to pair in TX mode?
How many devices at a time can be paired with the Miccus® Home RTX?
How many pairings will my Home RTX remember?
I'm having a difficult time seeing the indicator lights, is something wrong with my Home RTX Mini?
I'm having trouble pairing my Miccus Home RTX in TX mode, what do I do?
I'm using my Home RTX Mini in transmit mode, and it is connected with an optical audio source but I'm not hearing any audio. Why?
If I'm using my Home RTX in RX (receiving) mode, it makes a beeping noise when I walk out of receiving Range. Is there something wrong with my RTX?
Is the Miccus Home RTX compatible with all brands of Bluetooth® equipped hearing aids?
My bluetooth headphones feature the APT-X Low Latency codec, but I tried them with the Miccus Home RTX Mini and I'm still experiencing lip sync delay.
My Home RTX sounds like it's distorting. Why?
My stereo's speaker outputs use RCA connectors. Can I connect these to the "TX Audio In" on the back of the Home RTX?
The Home RTX user manual instructs me to press and hold the TX button for several seconds, then to release it to engage TX pairing mode. I am unable to get my RTX to go into TX pairing mode using these instructions. Why?
What digital communication protocol(s) does the Miccus Home RTX Mini support?
What is the function of the Home RTX power button?
When I turn the RTX Mini on, the blue "M" flashes, but it doesn't pair with my headphones.
Will my Home RTX operate as both a transmitter and a receiver at the same time?
Will my previously paired Home RTX units reconnect if one is disconnected from power?
My Home RTX has low range or connection problems.
My Home RTX is noisy or it is buzzing.
About Miccus® Pool Party SPX9
How come the light on my Pool Party blinks red during charging?
What does the Multi-function button do on my Miccus® Pool Party SPX9?
About Miccus® eXtreme SPX7
Miccus eXtreme SPX7 owners manual "mounting hole cover" removal correction.
Miccus Mini-Jack AX4
Instead of going to the next track, my AX4 pauses when I push the button during playback.
When using the speakerphone function on my Mini-jack AX4, the incoming caller has a hard time hearing me.
While streaming music on my AX4, how do I answer an incoming call?
Miccus Mini-jack TX4
How do I pair two Bluetooth receiving devices to my TX4?
How do I pair two devices at once with my Mini-jack TX4?
How do I perform a reset on my Mini-jack TX4?
How do I place my Mini-jack TX4 into pairing mode?
How do I reconnect my headphones to the TX4 without having to re-pair them?
Is the Miccus Mini-jack TX4 backwards compatible with older Bluetooth® versions?
My Mini-jack TX4 will pair with both my Bluetooth receiving devices, but I cannot get it to connect to both receiving devices at the same time.
Additional Support
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